Privacy Policy
Last updated: August 24, 2026
This policy explains what information Cash For Junk Cars Palatine ("we," "us") collects when you contact us or use this website, how we use it, and the choices you have. If anything here is unclear, call us and ask.
Information we collect
We only collect what we need to make you an offer and pick up your vehicle:
- Contact information you give us — name, phone number, email address, and ZIP code.
- Vehicle information you give us — year, make, model, mileage, title and key status, and a description of the vehicle's condition.
- Transaction records if you sell us a vehicle — including information required by law for title transfer.
- Basic technical information collected automatically when you submit our form — your IP address, browser type, the page you submitted from, and the referring website. We use this to prevent spam and fraudulent submissions.
How we use your information
- To prepare and give you an offer on your vehicle.
- To contact you about that offer by phone call, text message, and email.
- To schedule and complete pickup and payment.
- To complete the title transfer and meet our recordkeeping obligations under Illinois and Wisconsin law.
- To prevent fraud and abuse of this website.
Calls and text messages
We do not sell, rent, or share your phone number or any other information you give us with third parties or affiliates for their own marketing or promotional purposes. Information you share with us stays with us and the service providers who help us operate our business.
When you check the consent box on our form, you are agreeing that we may contact you at the number you provided by phone call and text message — including with an automatic telephone dialing system or a prerecorded or artificial voice — about buying your vehicle. Consent is not a condition of any purchase.
Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can ask for help by replying HELP. You can ask us to stop calling you at any time by telling us so on a call or by contacting us using the information below. Opting out of marketing messages does not stop transactional messages about a pickup you have already scheduled.
Call recording
We may record phone calls for quality and training purposes and to keep an accurate record of the offer we made. Illinois generally requires the consent of all parties to record a private conversation, so if a call is being recorded we will tell you at the start of the call. If you do not want to be recorded, tell us and we will stop the recording or continue without it.
Who we share information with
We share information only with parties who help us complete your transaction, and only to the extent they need it:
- Our tow drivers and mechanics, so they can find and collect the vehicle.
- Service providers that host this website, send our email, and deliver our text messages.
- State agencies including the Illinois Secretary of State and Wisconsin DMV, as required to transfer title.
- Law enforcement or other parties when we are legally required to do so.
How long we keep information
We keep lead information for as long as it is useful to our business, and we keep transaction and title records for as long as state law requires us to. You can ask us to delete your lead information at any time if you did not sell us a vehicle.
Cookies and tracking
This site does not use advertising cookies or third-party tracking pixels. If we add analytics or advertising tools in the future, we will update this policy first.
Security
Information submitted through this site is transmitted over an encrypted connection and stored in an access-controlled database. No system is perfectly secure, but we limit what we collect and who can see it.
Children
This site is not directed at children under 13 and we do not knowingly collect information from them.
Your choices
- Ask us what information we have about you.
- Ask us to correct or delete it.
- Reply STOP to any text to stop text messages.
- Tell us on a call to stop calling you.
Just call or text us at the number below and we will take care of it.
Changes to this policy
If we change this policy we will update the date at the top of this page.
Contact us
Cash For Junk Cars Palatine
Palatine, Illinois
Phone: (224) 518-4828
Email: info@cashforjunkcarspalatine.com